Channel Master Limited Product Warranty

Under this limited warranty, Channel Master will provide a one-time repair or replacement of Channel Master equipment within 1 year from the date of purchase ("Warranty Period") for defects in materials and workmanship resulting from normal use.

Warranty Does Not Cover

  1. TiVo Branded products include a manufacturers warranty which is exclusively supported by TiVo. TiVo is the original manufacturer of TiVo products, warranty service on all TiVo products will be provide by TiVo.  Channel Master does not provide warranty service on TiVo products.  For TiVo warranty service please Click Here to contact TiVo.
  2. Equipment that has been modified or altered from their original new condition.
  3. Misuse, accidental damage, lightning/surge damage or damage due to incorrect installation.
  4. Reception problems caused by signal conditions.
  5. Equipment without a valid proof of purchase.
  6. Equipment purchased from unauthorized dealers (including, purchased through auction sites such as eBay or Craigslist and unauthorized dealers selling via third party marketplaces).
  7. Labor charges for Installation or setup of the product.
  8. Shipping charges incurred when returning equipment under warranty to Channel Master.

To qualify for warranty service, you must be the original purchaser and provide proof of purchase from an authorized Channel Master dealer.

Full Warranty Terms and Conditions

Make A Warranty Claim