What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey orcommunication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mailaddress, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is notused for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors andvisits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey ormarketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotionale-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you havenot opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such asmarketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mailcommunications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is containedbehind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and arerequired to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases tobe only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are notpermitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have yourcomputer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like NetscapeNavigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modifyyour cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of ourservices will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advancenotice, except as described below. The term "outside parties" does not include www.ChannelMaster.com. It also does not include websitehosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those partiesagree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with thelaw, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information maybe provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due toemail production schedules you may receive any emails already in production. To delete all of your online account information from ourdatabase, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Pleasenote that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate andindependent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless,we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to Our Policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or anyother issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.