DVR+ (CM-7500GB16 & CM-7500TB1) - DISCONTINUED 2016

The DVR+ has been discontinued and unfortunately we no longer offer the original replacement remote control.

The Channel Master Simple remote is primarily designed for Apple TV users but it will control the basic functions on the DVR+. The Simple Remote will allow you to channel up and down, access the guide and menu functions on the DVR+. The Simple Remote can also be programmed to control the volume, power and mute functions of most popular TV brands including Sony, Samsung, LG, Vizio, Panasonic, Toshiba and more. (Some older TV's and off brand TV's may not be compatible).

The Simple Remote is available for purchase directly from Channel Master.

CLICK HERE TO BUY NOW

Note: The Channel Master Simple Remote WILL NOT turn the power off on your DVR+. This remote is designed for use when the inactivity standby mode (https://support.channelmaster.com/hc/en-us/articles/216874868-How-to-Adjust-the-Inactivity-Standby-Time-for-DVR-CM-7500-) is turned on. If you are looking for a full featured replacement remote control, you may be able to find one from a third party like Logitech. Be advised that we do not endorse or we will not able to provide information on any other remotes on the market.

The Channel Master DVR+ hardware, software and support have been discontinued. This includes internet delivered guide data and product technical support via phone and or email.

Internet delivered program guide information on DVR+ will be discontinued and no longer supported by Channel Master beginning January 1st, 2022. If your DVR+ is currently setup to receive internet guide information and you are experiencing issues related to missing guide information(unknown event, no information available), you will want to configure your DVR+ to receive guide information/data directly from the broadcaster. When setup to receive PSIP guide information/data from the broadcaster you can expect to receive anywhere from a couple of hours up to 4 days of information/data in some cases. In most cases we see an average of about 2 days worth of guide information/data from all broadcasters.

The first step of this process will be to revert your DVR+'s current firmware to 124r, by following the steps below.

• Insert an empty 2-8gb max USB flash/thumb drive into your computer's USB port.

• Please download the firmware 124R onto your computer.

CLICK HERE TO DOWNLOAD 124R

• Now transfer the 124r download file to the empty USB flash/thumb drive, and then eject the drive from your computer.

• Disconnect the power cord from the back of your DVR+.

• Remove the external hard drive(if you're using one).

• Plug the USB flash/thumb drive into a USB port on the DVR+.

• Press and hold the power button on the front of the DVR+.

• Plug the power back in while continuing to hold the power button on the front of the DVR+. You'll see the light on the front panel go from red to blue to red, then you can let go of the power button.

• Look up at your TV screen, and once you see the DVR+ splash screen appear immediately press the power button and hold it in until you see a solid grey screen appear(about 7-10 seconds) and then you can release the power button.

• After a few seconds the grey screen will change to a different screen that shows you the progress of the software download to your DVR+.

• When the software download is complete, the DVR+ will reboot on its own.

• When it has completed turning on/booting you can then remove the USB flash drive.

Next, you'll need to complete a Default Factory Reset: 1. Please leave your external hard drive disconnected(if you're using one). 2. Please perform a default factory reset by going to: Settings>Factory Reset>Default Factory Reset. a. This will erase your personal settings, series schedules and passwords, but will NOT erase your recordings. c. Follow the on screen prompts and when asked to enter your ZIP CODE please enter your current ZIP code and complete the rest of the setup wizard to boot-up to live TV. 3. Now you can reinstall your external hard drive(if you're using one). 4. Software update is now complete, you will now want to configure your DVR+ to receive guide data from the broadcaster. Depending on if your DVR+ is connected to the internet or not, please select one of the two options below and follow the instructions.

Option 1 (My DVR+ is not connected to the Internet)

Configure DVR+ to Receive Broadcaster Provided Data without Internet connection (CM-7500).

Please confirm that you have your current/correct ZIP code entered under Menu>Settings>Time & Date>ZIP Code(should be Orange). If you need to change the ZIP code that you currently see listed please press OK on the remote and the first digit of the ZIP code will turn orange. Now, using the numbers on the remote control, enter the current/correct ZIP code, then navigate down to Time Zone and press OK.

If Auto Time & Date has the yellow dot, that means that Auto Time & Date is selected and you'll need to turn it off. Please scroll down to Auto Time & Date and then select it with the OK button. Once the yellow dot disappears, the feature is deactivated.

You're now ready to receive the guide data from the your local broadcast stations and you'll no longer see network icons just to the left of the channel numbers. The network icons will be replaced with a white outline of a TV icon.

Now use the channel up + button on your remote to go through each channel to trigger the guide data download. Going forward the guide data download, should be triggered automatically. If you are setting up a series recording, and the guide shows Unknown Event, then you'll need to set it up as a manual recording. Please review this article on how to setup Manual Recording (https://support.channelmaster.com/hc/en-us/articles/224273067-How-to-Set-Up-a-Manual-Recording-on-a-DVR-CM-7500-).

Option 2 (My DVR+ is connected to the Internet)

Configure DVR+ to Receive Broadcaster Provided Data with Internet connection (CM-7500).

Please confirm that you have 00000 entered as the ZIP code entered under Menu>Settings>Time & Date>ZIP Code(should be Orange). If you need to change the ZIP code that you currently see listed please press OK on the remote and the first digit of the ZIP code will turn orange. Now, using the numbers on the remote control, enter 00000 then navigate down to Time Zone and press OK.

If Auto Time and Date has the yellow dot, then just press the exit button on your remote. If Auto Time & Date is not selected, please navigate to Auto Time & Date and press OK. When the dot becomes yellow, it should now be activated. Confirm time zone, date and time are correct. Than press the exit button on your remote.

You're now ready to receive the guide data from the your local broadcast stations and you'll no longer see network icons just to the left of the channel numbers. The network icons will be replaced with a white outline of a TV icon.

Now use the channel up + button on your remote to go through each channel to trigger the guide data download. Going forward the guide data download, should be triggered automatically. If you are setting up a series recording, and the guide shows Unknown Event, then you'll need to set it up as a manual recording.

DVR+ Remote Control Button Assignment-Software Version 124R and higher.

On the DVR+ Remote Control, the four Colored Button functions, while in the DVR Recordings screen: • Red - Delete that selection • Green - Search recordings by Recording Title • Yellow - Sort recordings by recording date or Alpha Numeric order • Blue - Changes Recordings Menu Screen(toggles between Series/Schedule/Recordings screens)

On the DVR+ Remote Control, the four Colored Button functions, while in the Program Guide(some additional navigation buttons included): •The 'Navigation Ring'(up/down/left/right) will move the highlight one space at a time(Original Flat-Rectangular Remote). •The 'Navigation Arrows'(up/down/left/right) will move the highlight one space at a time(Enhanced Remote Control). •The '>>'(Fast Forward) Button will advance the screen 2 1/2 hours when pressed once in the program guide view. •The '<<'(Rewind) Button will make the screen go back 2 1/2 hours when pressed once in the program guide view. •The 'Skip Forward' Button(looks like an upside U with an arrow pointing down, located just below the Fast Forward button) will advance the guide 24 hours when pressed once in the program guide view(Original Flat-Rectangular Remote). •The 'Skip Back' Button(looks like an upside down U with an arrow pointing down, located below the Rewind button) goes back 24 hours in the guide when pressed once in the program guide view(Original Flat-Rectangular Remote). •The 'Skip Forward' Button(looks like a half circle with an arrow pointing right, located just above the Fast Forward button) will advance the guide 24 hours when pressed once in the program guide view(Enhanced Remote Control). •The 'Skip Back' Button(looks like a half circle with an arrow pointing left, located just above the Rewind button) goes back 24 hours in the guide when pressed once in the program guide view(Enhanced Remote Control). •The 'Channel Up/Down' Buttons will move the guide one screen per Button press(like page up/down). •The 'Red' Button brings you to the Channel 200 Channel Master TV banner(Channel Master TV has been discontinued). •The 'Green' Button brings you to Channel 400 or closest channel. •The 'Yellow' Button brings you to Channel 600 or closest channel. •The 'Blue' Button brings you to Channel 800 or closest channel.

On the DVR+ Remote Control, the four Colored Button functions, while watching Live TV: •The 'Red' Button brings you to the Channel 200 Channel Master TV banner(Channel Master TV has been discontinued). •The 'Green' Button brings you to Channel 400 or closest channel. •The 'Yellow' Button brings you to Channel 600 or closest channel. •The 'Blue' Button brings you to Channel 800 or closest channel.

The maximum limit is 64 timers. The best way to explain it is that the DVR+ allows 64 rules to be set as a maximum. A repeating timer(Series and Manual Recording) is one rule. All of the individual programs in the series are NOT counted to this limit, so 1 Series/Manual Recording equals 1 Timer. A single program recording is one rule, which once recorded is deleted from the timer count. To check out what is currently setup in the way of Series/Manual Recordings under Menu > DVR > Series Options.

To check or change Early/Late Recording Guard Times please go to Menu > DVR > DVR Setup > Recording Setup > Than choose your desired Default Early Start and/or Default Late Time from the listed choices. Please keep in mind that all programs may/may not start or stop on the hour or on the half hour.

If there is any type of conflict with recordings starting or stopping at the same program beginning or ending, the Early/Late times will be ignored. To check and see if you have any potential conflicts please navigate to Menu > DVR > Schedule then locate the program. The Default Late Time will always have priority over Default Early Start when any type of conflict exists.

Historical note: This article was marked as a draft in the legacy Zendesk Help Center. The information below is preserved from that article for reference.

Channel Master's DVR+ server receives updated EPG(Electronic Program Guide) information every week starting at 5:00 PM MST Wednesday until 5:00 PM MST Thursday. Your DVR+ will automatically update with the most available EPG information during the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday as long as your DVR+ is connected to the internet. Please avoid manually refreshing the EPG, running a full or manual channel scan, hide/unhide channels and the default factory reset unless it is during the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday. If there is a need to manually refresh the EPG, run a full or manual channel scan, hide/unhide channels or the default factory reset on any other day apart from the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday, your DVR+ will only have PSIP(Broadcaster provided information, about 2 days worth) until the coming Wednesday.

This coming Wednesday after 5:00 PM MST please complete the following, if your DVR+ guide information is missing or not updating on its own: 1. Confirm that you have the correct/current ZIP code entered under Menu>Settings>Time & Date. 2. Confirm that your internet connection is active by going to Menu>Settings>Network Setup. At the bottom of the Network Setup window you'll see Wired Connection Status, Wireless Connection Status and Internet Connection status. You need to have either Wired Connection Status(Ethernet) or Wireless Connection Status(Wi-Fi) say "Connected" and Internet Connection Status needs to as well say "Connected." Once you've confirmed that you have 2 of the 3 items showing "Connected" you can refresh your guide. 3. To refresh your guide info, please go to Menu>Settings>Channel Setup>Antenna Channels>Refresh Internet Guide Data>Confirm. Once you select Confirm you'll be returned to the previous Antenna Channels menu and it will not look like anything is happening on the DVR+, but the update is happening in the background. It will take about 45 minutes to an hour complete. After that time frame, you can check to make sure that all of the guide information is now populated in your guide.

NOTE: If you receive an error message about your internet connection after selecting Confirm on Refresh Internet Guide Data you may need to refresh your internet connection by performing a power cycle(remove power cable from the back of the DVR+ for 10-15 seconds and then reconnect and allow to power back up to live TV). Once the DVR+ is back at live TV, please try again starting at step 2 to confirm internet connection, and Refresh Internet Guide Data again.

Historical note: This article was marked as a draft in the legacy Zendesk Help Center. The information below is preserved from that article for reference.

If your DVR+ is currently setup to receive internet guide information and you are experiencing issues related to missing guide information(unknown event, no information available), you can downgrade the firmware in your DVR+ so that it will receive reliable PSIP(Program and System Information Protocol) guide information/data from the broadcaster. When setup to receive PSIP guide information/data from the broadcaster you can expect to receive anywhere from a couple of hours up to 4 days of information/data in some cases. In most cases we see an average of about 2 days worth of guide information/data from most broadcasters.

The first step of this process will be to revert your DVR+'s current firmware to 124r, by following the steps below.

1. Insert an empty 2-8gb max USB flash/thumb drive into your computer's USB port.

2. Please download the firmware 124r

3. Now transfer the 124r download file to the empty USB flash/thumb drive, and then eject the drive from your computer.

4. Disconnect the power cord from the back of your DVR+.

5. Remove the external hard drive(if you're using one).

6. Remove the Wi-Fi adapter or Ethernet connector(which ever you're currently using).

7. Plug the USB flash/thumb drive into a USB port on the DVR+.

8. Press and hold the power button on the front of the DVR+.

9. Plug the power back in while continuing to hold the power button on the front of the DVR+. You'll see the light on the front panel go from red to blue to red, then you can let go of the power button.

10. Look up at your TV screen, and once you see the DVR+ splash screen appear immediately press the power button and hold it in until you see a solid grey screen appear(about 7-10 seconds) and then you can release the power button.

11. After a few seconds the grey screen will change to a different screen that shows you the progress of the software download to your DVR+.

12. When the software download is complete, the DVR+ will reboot on its own.

13. When it has completed turning on/booting you can then remove the USB flash drive.

14. Next, you'll need to complete a Default Factory Reset: 1. Please leave your external hard drive and Wi-Fi adapter/Ethernet connector disconnected(if using either one). 2. Please perform a default factory reset by going to: Settings>Factory Reset>Default Factory Reset. a. This will erase your personal settings, series schedules and passwords, but will NOT erase your recordings. c. Follow the on screen prompts to setup your DVR+, and when you are prompted for the ZIP CODE please enter 00000 for the ZIP code, and complete the rest of the setup wizard to boot-up to live TV. 3. Now you can reinstall your external hard drive(if you're using one). a. Now you can reinstall your Wi-Fi adapter/Ethernet Connector(which ever you're using). 4. Begin using as normal.

Please confirm that you have 00000 entered as the ZIP code entered under Menu>Settings>Time & Date>ZIP Code(should be Orange). If you need to change the ZIP code that you currently see listed please press OK on the remote and the first digit of the ZIP code will turn orange. Now, using the numbers on the remote control, enter 00000 then navigate down to Time Zone and press OK.

If Auto Time and Date has the yellow dot, then just press the exit button on your remote. If Auto Time & Date is not selected, please navigate to Auto Time & Date and press OK. When the dot becomes yellow, it should now be activated. Confirm time zone, date and time are correct. Than press the exit button on your remote.

You're now ready to receive the guide data from the your local broadcast stations and you'll no longer see network icons just to the left of the channel numbers. The network icons will be replaced with a white outline of a TV icon.

Now use the channel up + button on your remote to go through each channel to trigger the guide data download. Going forward the guide data download, should be triggered automatically. If you are setting up a series recording, and the guide shows Unknown Event, then you'll need to set it up as a manual recording.

We've found that occasionally, while customers are trying to setup their TV or AV Receiver, the CM-7500XRC2 remote gets out of sync and will no longer command the DVR+. Please try the following:

1. Press and hold the Setup button until the power light on the remote flashes 2 times. 2. Enter 9, 7, 7 on your remote and the power on/off button will now blink 4 times. 3. Press and hold the Setup button again until the power light on the remote flashes 2 times. 4. Enter 9, 8, 0 and the power on/off button will now blink 4 times. 5. Repeat steps 3 & 4 two more times. 6. Press and hold the Setup button until the power light on the remote flashes 2 times. 7. Enter 9, 7, 7 and the power on/off button will now blink 4 times. 8. Now test your remote Power off/on function. 9. If still not obeying commands, then repeat steps 6 & 7. 10. Test remote and if still not obeying commands, repeat 6 & 7 and test. 11. Repeat 6 & 7 again if needed.

If your DVR+ Remote Control(CM-7500XRC2) blinks/flashes 5 times after you press a button, this would indicate that the batteries are low/dead and in need of replacement.

NOTE: The batteries should normally be replaced about once per year. This will also be dependent upon the quality of the batteries and the amount of use.

There are various reasons why the remote control would not command your DVR+, and the common reason for the Original DVR+ (CM-7500XRC) flat remote with the 4 colored buttons across the middle would be batteries. This remote uses CR2032 coin style batteries. Depending upon the quality of the batteries and the amount of use, they may need to be replaced once or twice per year.

The most common issue/symptom with the 2nd generation remote (CM-7500XRC2--hourglass shaped with colored buttons across the top) not controlling your DVR+, is if it was working fine until Pairing it to your TV (See additional details below).

A rather rare reason for the remote control to stop commanding your DVR+ is caused by the external hard drive. This issue usually begins with intermittent long lags to obey commands, and the lag can range from a few seconds to a few minutes. This issue may get progressively worse until finally it appears that the DVR+ no longer obeys commands from the remote at all. If this is the case you can test by following the the instruction below.

• Unplug the DVR+ from power.

• Now physically disconnect the external hard drive from the DVR+.

• You can now reconnect the power to the DVR+ and allow it to boot up to live TV.

• Now test your remote commands without the external hard drive connected. If it still has long lag's, unplug the power from the DVR+ for a few moments and then plug the power back in.

• You now should have regained proper operation with remote commands.

• Now perform a default factory reset.

• Once it is booted back up to live TV, test the remote control operation.

• After you've confirmed that the Remote operation is normal, you can reconnect the external hard drive and test. If it once again, begins to exhibit remote control lag you'll want to consider that the external hard drive could be going bad.

Remote Control Worked Fine Until I Tried to Pair it to my TV (CM-7500XRC2)

• Clear all user presets and set to factory default configuration. 1. Press and hold the setup button until it blinks 2 times, then release and press 980. The power button should now blink 4 times. 2. Press and hold the Setup button until it blinks 2 times, then release and press 977. The power button should now blink 4 times. 3. Test the remote operation. If no response, proceed to #4. 4. Repeat step 2 and test. May take up to 4 times.

Historical note: This article was marked as a draft in the legacy Zendesk Help Center. The information below is preserved from that article for reference.

Channel Master's DVR+ server receives updated EPG(Electronic Program Guide) information every week starting Wednesday at 5:00 PM MST to Thursday at 5:00 PM MST. Your DVR+ will automatically update with the most available EPG information during the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday as long as your DVR+ is connected to the internet. Please avoid manually refreshing the EPG, running a full or manual channel scan, hide/unhide channels and the default factory reset unless it is during the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday. If there is a need to manually refresh the EPG, run a full or manual channel scan, hide/unhide channels or the default factory reset on any other day apart from the window of 5:00 PM MST Wednesday to 5:00 PM MST Thursday, please note that your DVR+ will only have PSIP until the coming Wednesday.

If you experience audio sync issues, one or more of the following suggestions may correct the audio sync/lip sync symptoms.

Try to change the audio setting in the DVR+ to stereo only.

o To check or change your HDMI audio settings: Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>HDMI>Choose Stereo Only or Auto Stereo/Surround and exit.

o To check or change the Optical Digital Audio setting: Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>Optical Digital Audio>Choose Stereo Only or Multi-Channel and exit.

o To check or change Midnight Mode: Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>Midnight Mode>Choose On or Off and exit.

· Change the audio setting in the TV to disable Dolby surround, Dolby Vision, Dolby Atmos, etc.

· Some TV’s have an Audio Sync or Lip Sync adjustment in the TV's audio menu.

· If audio is processed through an AV Receiver, there are additional audio settings in the AV Receivers menu system to test.

Each TV market is different in the amount of channels it offers to those using an antenna. The average antenna user can receive an estimate of 48 HD channels. Over the air channels typically range from channels 2-100 within the guide on your DVR+ (CM-7500). However, this depends upon where you are located. In order to get an idea of what channels you can receive at your location, please click on the following link and scroll down to where it says Check Your Location (https://www.channelmaster.com/Antenna-Selection-a/134.htm). This will help you understand what channels you may be able to receive over the air.

Most external USB hard drives will be compatible but Channel Master has thoroughly tested, can provide support, and recommends the following External Storage Devices. Recommended External Hard Drive for a (CM-7500). Each drive can store a maximum of 999 recordings. While many other external hard drives will work with the DVR+, Channel Master cannot guarantee that all other external hard drives will be compatible.

Hard Drive - 1TB Toshiba EHD (HDTB310XK3AA)

Note: Hard Drive models may come and go from this list of actively supported hard drives. If your Hard Drive model is no longer on the list, it means the manufacturer has discontinued this model or Channel Master is no longer supporting this model when used with the DVR+.

You can expect high definition up to 1080p depending on the broadcast. Most 'primary channels' (10.1, 12.1, 14.1, etc.) are 720p or 1080i, HD/High Definition video.

Most 'secondary channels' (10.2 12.3 14.5, etc.) are transmitted in SD/Standard Definition.

DVR+ (CM-7500) out of the box will record up to 2 hours of High Definition programming. DVR+ (CM-7500) with a 500GB external hard drive will record up to 90 hours of High Definition programming. DVR+ (CM7500) with a 1TB external hard drive will record up to 180 hours of High Definition programming.

HD content uses much more data space than SD content.

Since each channel transport stream bit rate can vary from TV Station to TV Station, it is not possible to provide a definitive answer.

No, the DVR+ (CM-7500) will only work with the Channel Master Wi-Fi adapter because this adapter's controller software has been been installed on the DVR+.

The DVR+ (CM-7500) will only work with over the air broadcast signals from your antenna. It will not work with cable or Satellite.

No, the DVR+ (CM-7500) will only store and view the broadcasts that you receive with your over the air antenna.

No, the DVR+ (CM-7500) does not have an open web browser required to connect to those sites.

No, you do not need an internet connection.

No, you can only record 'over the air' programs with the DVR+ (CM-7500).

If you are currently picking up over the air channels with your antenna then it should work with the DVR+(CM-7500). If you have any issues we always recommend to consult a professional installer to ensure that your existing setup is optimized for use with over the air broadcasts and the DVR+ (CM-7500).

Yes, the DVR+ (CM-7500) has been specifically designed to work with the over the air broadcast television. It will not process Cable TV signals.

The Ethernet port on the rear of the DVR+ (CM-7500) is used for connecting to the internet so that your box can access online video applications.

Ethernet is the preferred method to connect to your router. If you do not have Ethernet available where your DVR+ is located, then you can connect it to the internet with a Wi-Fi adapter.

Product # CM-7500XWF.

The USB connector on the DVR+ (CM-7500) is used for the connection of an external hard drive, an optional Wi-Fi adapter and software updates.

Yes. The DVR+ (CM-7500) supports Dolby Digital multichannel audio output (also known as AC-3). It allows you to enjoy great 5.1 channel digital sound when your use the SPDIF optical port to connect to a suitable Dolby Digital AV Receiver. Please note that if a channel is not 'Transmitting' a Dolby Surround signal, it is not possible to receive Dolby Digital.

If you experience 'no audio', reconnect the (CM-7500) DVR+ directly to an HDMI port on your TV to test.

Yes, and more! In addition to enabling you to pause and resume a channel you are watching for up to 2 hours. (If an external hard drive is connected your DVR+ or if you have a (CM-7500TB1)). It automatically starts to save everything as soon as you tune to a channel. So, as long as you don’t change channel, power-off your box or put it into stand-by you can rewind for the length of time you’ve been watching a channel, up to 2 hours. Please see the User Guide or Getting Started for detailed instructions.

When viewing live TV press the pause button on the DVR+ remote(CM-7500TB1) and the picture will freeze. If you have (CM-7500GB16), then you must have an external hard drive connected to fully utilize the DVR features. You can then press the play, rewind, fast-forward, skip forward and/or skip back buttons to revisit any of the stored/buffered content up to a maximum of two hours from the current time as long as you are watching this same channel. If you leave the channel, and then go back to that channel, the program data will no longer be in the pause buffer.

The maximum number of recordings that can be stored on ANY SIZE External hard drive, and on the (CM-75001TB) internal storage device is 999. If you somehow reach that limit, you will need to delete old recordings in order to continue recording a new program.

The maximum number of timers that can be set up at one time on the DVR+ (CM-7500) is 64 timers.

1 episode is one timer.

1 series is one timer.

The DVR+ will not allow you to set more than that.

No, Pandora will not allow you to record music onto the DVR+ (CM-7500). You may simply stream music from the Pandora app on the DVR+ (CM-7500).

No, the DVR+ (CM-7500) will only record content that comes over the air. Any channels that come over the air through the antenna can be recording. Movies and TV shows purchased through VUDU can only be accessed through the VUDU application and cannot be recorded onto the DVR+ (CM-7500).

No, the DVR+ (CM-7500) will only record content that comes over the air. Any channels that come over the air through the antenna can be recording.

DVR+ (CM-7500)

Watch the video here

Please see attached DVR+ Quick Start Guide.

Installing the Wi-Fi adapter to your DVR+.

1. Disconnect the DVR+ power cord for a 10-15 seconds.

2. Reconnect the power cord and allow the DVR+ to boot back up to live TV.

3. With no on screen menus up, connect the Wi-Fi adapter to the back of your DVR+.

4. Follow on screen prompts and instructions to connect your DVR+ to your in-home network.

5. You will need to have your in-home Wi-Fi password ready during the process if this is the first time setup.

If this is a first time setup, we recommend completely setting up your DVR+ (CM-7500) before connecting the Wi-Fi adapter to your DVR+(CM-7500).

1. Connect your antenna, power cable and HDMI cable between your television and DVR+.

2. The DVR+ (CM-7500) will walk you through the setup including scanning for local channels.

3. Once the DVR+ (CM-7500) is set up and you have a live TV channel displayed on your screen, now plug in your USB Wi-Fi adapter to one of the open USB ports on the back of the DVR+ (CM-7500).

4. A few seconds after the Wi-Fi adapter is plugged in the DVR+ (CM-7500), your DVR+ will recognize the Wi-Fi adapter and walk you through the setup of your Wi-Fi network connection.

5. Select your network name, and type in your password.

6. Once connected to your network, you can check to make sure the connection is strong between your DVR+ (CM-7500) and in-home network.

7. Press Menu>Settings>Network Setup>Wireless Setup>Scan, this meter towards the bottom of the screen should be all green and not fluctuating. If you are seeing the meter fluctuate then you may need to use a USB extension cable to position your Wi-Fi adapter for optimum signal reception. Also be certain that both Wireless Connection Status and Internet Connection Status both say Connected.

In the event that you've already plugged in your USB Wi-Fi before plugging in and finishing the setup wizard and you are having issues getting the adapter setup, please unplug your Wi-Fi adapter and try doing a factory reset by going to Menu>Settings>Factory Reset. Once you start the factory reset, then follow steps 2-4 as listed above.

If you've connected an external hard drive prior to completing the setup please proceed as follows:

1. Please disconnect the power from the DVR+.

2. Physically disconnect the current external hard drive from your DVR+.

3. Now reconnect the power to the DVR+ and allow it to boot up to live TV.

4. Finally, please reconnect the external hard drive to the DVR+ and follow the on screen prompts.

If you still have hard drive issues please unplug your hard drive and try doing a factory reset by going to Menu>Settings>Factory Reset. Once you finish the factory reset has completed successfully proceed through the setup wizard. Once you have completed the setup wizard, please connect your external hard drive on the back of your DVR+ and follow the on-screen prompts to connect.

The IR Extender cable enables you to conveniently extend the range of the infra-red(IR) reception of your DVR+ (CM-7500) This means that you no longer have to have your DVR+ (CM-7500) in full view. You can have your DVR+ in a closet or cabinet and only have the end of the IR cable visible. Connect the 3.5mm plug into the IR port on the back of the DVR+(CM-7500). If you experience a short lag in obeying commands from your remote, pull the power for the DVR+ and wait 10 seconds. Plug power back in to the DVR+.

Download Instruction Manual (PDF)

If you are having trouble programming your Channel Master DVR+ remote control (CM7500XRC2), please watch this video for further help. You can also find programming steps in the instruction manual (https://support.channelmaster.com/hc/en-us/articles/216825748-DVR-Instruction-Manual-CM-7500-).

Watch the video here

Remote Control diagram:

When viewing live TV, you can change channels on your DVR+ (CM-7500) in the following ways:

• Press CH+ or CH– on the remote control.

• Enter the channel number using the numeric keypad on the remote.

• Press GUIDE on the remote to view the list of all currently available channels. Than highlight a current program on a different channel, press OK/SELECT on the remote, and select Watch this Program.

• Press VOL+ or VOL– on the remote to raise or lower the volume of your TV.

• Press MUTE on the remote to turn off your TV’s sound; press MUTE again or VOL+ or VOL– to restore the sound.

Note: You must program your new DVR+ (CM-7500) remote to control the volume and mute functions of your TV. See page 10 for more information.

Your new DVR+ (CM-7500) receiver offers several digital audio features to enhance your enjoyment of many programs and events. Most of these options can be found under Menu > Settings > TV & Audio Setup > Digital Audio Setup:

1. Press MENU on the remote.

2. On the left, navigate to SETTINGS and press OK/SELECT.

3. Scroll the list of settings and highlight TV & Audio Setup, then press OK/SELECT

4. Scroll the list of items and highlight Digital Audio Setup, then press OK/SELECT.

If you were not successful by using the easy scan method, please click on the link below to program your remote control using the code entry method.

User Guide (CM-7500XRC) - Click Here to Download

Clear all User Presets and set to Factory Default Configuration. 1. Press and hold the Setup button until it blinks 2 times, then release and press 980. The power button should now blink 4 times. 2. Press and hold the Setup button until it blinks 2 times, then release and press 977. The power button should now blink 4 times. 3. Test the remote operation. If no response, proceed to #4. 4. Repeat step 2 and test. This may take up to 4 times.

Unless you have a Samsung TV, you will need to set up the remote to control your TV again.

There are a few reasons why the Manual Record feature is great to have on the DVR+ (CM-7500). If you are wanting to record a sporting event or a TV special that may go longer than the allotted time, setting up a manual recording is the best option. You can setup the DVR+ to record the length you want so you don’t miss anything if the program runs overtime. If you do not have your DVR+ connected to the internet and you want to create a recording but have limited guide data, you can use the Manual Record feature to be sure you won’t miss your favorite shows.

Please follow the steps below to set up a Manual Recording:

1. On your remote, press Guide

2. Navigate to, and highlight the 'program title' or beginning of the 'time slot' that you wish to record

3. Select the program or time slot with the “OK” button

4. Select “Create a Manual Recording”

5. To make changes to any option, scroll down/up to highlight the option and then press “OK”. Use Left/Right arrows to make changes. Detailed steps below.

6. Navigate down to "Start Time". Select OK button on remote.

7. The hour is now highlighted. Use the left or right navigation arrows to change the hour. When the hour is correct, press the OK button on the remote. The highlight now moves to the minutes.

8. Use the left/right navigation/arrow buttons to set the minutes. Once the correct minutes are showing, press the OK button.

9. Navigate down to "End Time". Select OK button on remote.

10. The hour is now highlighted. Use the left or right navigation arrows to change the hour. When the hour is correct, press the OK button on the remote. The highlight now moves to the minutes.

11. Use the left/right navigations to set the minutes. Once the correct minutes are showing, press the OK button.

12. Navigate down to Repeat and press OK. (Use this option if you want to set it up as a ‘series’.) Use the left or right navigation arrows to change the repeat frequency setting. Once it is correct, press the OK button.

13. Navigate down to "Create" and press the OK button.

14. Select “Series Schedule” press OK button, and you should see your recordings scheduled as “Active”, or “Pending”

15. Press “Exit” on your remote to resume live TV programming.

16. To check for scheduling success, press "Guide" on your remote control.

17. There should be a red outline surrounding the selected Program Title or start/stop time.

18. On your remote, press Menu>Select DVR>Schedule, and make certain that your recording is scheduled to record and confirm it is scheduled to record without any conflicts. (Conflicts = other recordings scheduled during that same time.)

To record the program you’re watching live, press the Record button on the remote control.

To record a future program, press GUIDE on the remote to display the program guide. Use the arrow buttons on the remote to select the desired program, then press Record.

If more than one program with the same title is recorded, a folder is automatically created on the DVR Recordings screen. To watch a program in the folder, select the folder, select view folder content, then select the individual program. You can also delete all content in a folder by deleting the folder itself.

Note: The DVR+ (CM-7500) still records your programs when the receiver is

in standby mode (the Status LED is dim blue).