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Digital Communications and Content Strategist

Opportunity to contribute to a growing company’s overall branding strategy in a variety of ways, including online content creation, social media initiatives, influencer outreach, search engine optimization and research and analysis. Channel Master is looking for an open-minded flexible individual to lead and manage several key areas of online marketing as it relates to brand web presence. This position will be in direct contact with all levels of the company.

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Technical Product Support Manager

Leading consumer electronics manufacturer, Channel Master is seeking a Technical Support Manager. The Level 3 Technical Product Support Manager is responsible for playing a hands-on role in the resolution of Channel Master’s customer’s technical issues resulting in an increase in customer satisfaction and user experience. This position is also responsible for creating and maintaining Channel Master Product and process support content for our external websites, Product FAQ’s, Customer Service, and Technical Support Representatives. The support and content focus is on all Channel Master and PCT International products, including but not limited, to Home Networking, Set-Top Boxes, Antennas, RF Television reception/distribution equipment and consumer electronics.

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