Channel Master is an equal opportunity employer. We are always looking for motivated, talented individuals to be part of our growing team in a fast-paced industry. If you have a passion for television entertainment, technology and consumer satisfaction, please email resume and cover letter to:

Current Openings (2)

Entry Level Warehouse Position

You will be responsible for unloading and receiving product shipments. In addition, you will pull and package customer orders for shipping. Excellent communication and organization skills are essential. Some data entry required.

Availability: Monday to Friday between the hours of 7:00am-4:00pm.

Required Skills and Experience:

  • Punctuality and consistent work attendance
  • Team-oriented, adaptable, coachable, dependable
  • Previous warehouse and/or forklift experience a plus, but is not required
  • You MUST be able to lift up to 60 lbs
  • You should enjoy working in warehouse environment, including exposure to the heat and cold
Daily Operations Include:
  • Pulling and packing orders accurately and efficiently
  • Unloading and receiving containers of product
  • Responding effectively to increased work load, including flexibility with scheduled hours
  • Becoming knowledgeable about the differences between products and their locations
  • Keeping your work area and warehouse clean and organized
Benefits and Perks:
  • Comprehensive medical, dental and vision coverage
  • Employer-matching savings programs
  • Paid vacation
  • Employee discounts for friends and family

Customer Service Representative

As a Channel Master Customer Service Representative, you will receive inbound calls regarding Channel Master products. In addition, you will make outbound calls to follow-up with current customers. The responsibilities of the position include maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Performing data entry using software programs. Excellent communication skills are essential. Typical work schedule: 40 hours/week, Monday to Friday between the hours of 8:00am-5:00pm.

Customer Service Representative responsibilities include:

  • Position entails a high amount of customer interaction over the phone. Ensure that customers understand product information, and be able to provide additional information to customers as needed
  • Handle an average of 25-30 inbound customer calls per day, in addition to making outbound calls in regards to customer follow-up
  • Respond effectively to customer inquiries or complaints
  • Understand customers' requirements, meet deadlines and commitments
  • Become knowledgeable about Channel Master products / systems
Job Requirements
As a Customer Service Representative, you must be driven and ambitious with a strong work ethic. You must also have solid organizational and multitasking skills. It is vital that you have excellent verbal and written communication and interpersonal skills and a commitment to providing quality customer service. You must also have superior decision-making skills and the ability to work well under pressure, both independently and as part of a team.

Specific qualifications for the Customer Service Representative position include:
  • Basic computer proficiency, particularly with Microsoft applications as well as web-based applications
  • Punctuality and consistent work attendance
  • Team-oriented, adaptable, coachable, dependable
  • Consistent behavior in a manner that is aligned with company values and operating principles
  • Must possess problem solving skills, phone skills, and documentation skills
  • Must be organized and able to handle multiple tasks
  • Knowledge of Channel Master products a plus, but is not required